Doctorate (2006), master's degree (2000) and Graduation (1986) in Business Administration from the Getulio Vargas Foundation - SP. She is a professor in the Department of General Administration and Human Resources - FGV-EAESP. She was a researcher at the Center of Excellence in Retail (GVcev). She has experience in the area of Administration, with emphasis in Business Communication and Marketing, working mainly in the following subjects: communication, internet banking, virtual shopping center, multichannel retail and e-commerce. SUMMER STUDIES Coordinator. BABSON COLLEGE - ENTREPRENEURSHIP WORKSHOP for undergraduate and graduate students from FGV-EAESP from 2011 to 2013.