Escola de Administração de Empresas de São Paulo da Fundação Getulio Vargas | FGV EAESP

Present and discuss trends in the organization of the health system and services, based on an understanding of the historical evolution of health systems; Present and discuss models and experiences of applying the concepts of clinical governance, patient-centered care, organization of the work of the multi-professional team and outpatient care, with a view to improving care safety and operational efficiency; Discuss the practices of transformational leadership and strategies for developing high-performance teams, with a view to preparing health institutions for these new scenarios.