He holds a law degree from the University of São Paulo (1995), a degree in Business Administration from the Getulio Vargas Foundation - SP (1993), a Master's Degree in Business Administration from the Getulio Vargas Foundation (1998) and a doctorate in Business Administration from the Getulio Vargas Foundation - SP (2006). He has experience in the area of Administration, with emphasis in Marketing, working mainly in the following subjects: administration, marketing, marketing of services, quality in services and operations.